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Our Products and Services
Contact Centric Solution (CCS) is a consulting and technology integration firm providing solutions that enable small and mid-size retail businesses to maximize sales and marketing investments, enhance operational efficiency, and increase customer retention and lifetime value. Our solutions allow customer-centric retailers capture and analyze critical information about their clients and markets they serve, to support sales and marketing objectives and to enable strategic planning.
Our Products
The CCS product line, which includes CRM and e-Commerce modules, is a turnkey solution designed to enable small and midsize companies to better track customers, streamline sales, improve marketing, optimize service, and better control inventory. Our solution helps companies drive cross-selling and up-selling opportunities.
Our product line includes 7 tightly integrated software modules, which are all wrapped into one powerful, scalable, end-to-end solution.
CCS – CRM Customer Relationship Management
CCS – ECA E-Commerce Application
CCS – AMS Account Management System – Order Management
CCS – PCT Product Catalog Tool
CCS – IMS Inventory Management System
CCS – RMT Reporting & Monitoring Tool
CCS – BT Billing Tools
The CCS modularized architecture was designed to allow for implementations that minimize financial and organizational impact to our customers, enabling fastest time to value and scalability.
Our Services
CSS also provides consulting services. Our Business Consulting Team includes highly skilled professionals with a proven record implementing customized solutions for retail businesses. CCS has the skills, experience and track-record to deliver timely solutions that facilitate integration and growth in your business. |
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Last Updated on Sunday, 18 July 2010 17:21 |